Patient Portal
Patient Portal
Welcome to the Columbus Hand Institute (CHI) Patient Portal! We understand that your time is valuable, so we’ve made it easier than ever for you to manage your care from the comfort of your own home. Through our secure online portal, you can access important information, review your visit details, pay bills and find educational materials that support your recovery, all in one convenient place.
Our portal is designed to help you stay connected with your care team between visits, giving you the tools and resources you need to feel confident and informed every step of the way.
Portal Login
The Patient Portal is your secure hub for managing your health information. With just a few clicks, you can:
- View upcoming and past appointments
- Review visit summaries and treatment plans
- Access imaging results and test reports
- Communicate securely with your care team
The portal is simple to use and accessible on your phone, tablet or computer. If you’re logging in for the first time, you’ll receive step-by-step instructions at check-in, or our staff will be happy to walk you through the process before you leave the office. Once you’re set up, you’ll have easy, ongoing access to the details of your care whenever you need them.
How-To Guides
We understand that physical therapy and surgery can be overwhelming at first, which is why we’ve created easy-to-follow guides and videos to help you better understand your condition and care plan. At CHI, we believe that knowledge is a vital part of healing, so we’ve compiled PDFs and short video tutorials to address common questions and ensure your recovery is as smooth as possible. If you need extra support, our front desk team is just a phone call away and is happy to assist you.
We’re building this resource library to give patients clear, trustworthy information whenever they need it. By keeping everything in one place, we hope to make your care journey smoother and more empowering.
Question not answered here? Call our office.
Bill Pay Instructions
Your portal also gives you a secure, straightforward and convenient way to pay your bill online.
We understand that healthcare costs and insurance plans can feel complicated. Our billing team is here to help you understand your charges and your insurance coverage. Whether you’re paying through commercial insurance, Medicare or TriCare, we aim to make billing as transparent and stress-free as possible. If you’d like to speak with someone about your bill, simply contact us through the portal or call our office directly.
A Connected Care Experience
The Patient Portal is just one piece of CHI’s modern, integrated care model. With in-house imaging, a collaborative team and a commitment to spending more time with each patient, we want you to feel confident that you’re getting thorough, personalized care at every step. This portal is designed to bridge the gap between visits, ensuring you always know where you stand and what comes next.
Need Help?
If you’re having trouble logging in or navigating the portal, don’t worry! Our team is ready to help. You can reach us during business hours by calling the office or asking for a walkthrough during your next visit.
Take the Next Step
The CHI Patient Portal was created with you in mind. This accessible one-stop shop provides you with everything you need for a successful recovery, from quick, easy access to your health information and recovery resources to the opportunity to review imaging results, check instructions after surgery or pay a bill. Everything you need is now in one place.
Log in today and take control of your care, with our expert hand team behind you every step of the way.